Berjaya Eden Park London Hotel

Everything was lovely, outstanding service, magnificent location just next door to the underground station as well as 2 stations. The room was a nice size and budget and there were a safe box, multi-channel television and a sitting area. I really enjoyed this very very good stay, would come here again...

We greatly enjoyed it and would stay here again. The location for our purpose was unbeatable, close to a subway station. This hotel was set in a residential area.

Lovely amenities, unbeatable and fantastic setting.

Modern room, comfortable beds and well equipped bathroom. Easy check-in and outstanding service.

Thanks for a real good stay, would recomand it. I have stayed in the single room with central heating, an iron and an electronic key card. The location is magnificent and decent, 2 km from Paddington.

Beautiful location

Price/quality ratio worthy

The hotel had a perfect location near two tube stations and plenty of cafes. My room was super clean.

Excellent location

Very small bathroom

Location is great, accommdation is adequate, staff for the most part excellent. Trapped in London during the volcanic ash fiasco, the staff were very good about keeping my room for me, without any opportunistic pricing.

Better breakfasts can be found at half the price

Location was great, staff were friendly and approachable, was a good choice for the price

single room was very small, especially the bathroom, shower wasn't powerful

Friendly, helpful staff made our short stay in London enjoyable. The location near two underground stations made getting about very easy

Small things that did not really warrant a complaint were :- The toaster in the breakfast room was not working properly and needs replacing( staff seemed to know of this, but regarded it as a bit of a joke when it was mentioned) The shower in our room (308) was very difficult to get "just right",seeming to need constant adjustments to stop beingeither scalded or frozen.

Nothing, probably the worst hotel I have ever stayed in, unhelpful staff, noisy room - even though I called the day before and requested and quiet room with a bath tub, we were given a room right next to the elevator and on the main street, with a shower. We got moved 3 times and when we were put in the final room, which wasn't big enough to swing a cat in, I found a luggage label stuck to the bedsheets from the previous night, so the sheets had not been changed! All for the bargin price of £211. I have made a complaint and asked for a full refund, the Manager is looking into it and will revert back with his findings.

The stay was primarily for exploring nearby attractions. While the room was basic and showed signs of wear with marks and ripped wallpaper, I appreciated the location being just around the corner from two tube stations and close to several cafes. Despite the issues in the room, it was relatively clean and offered a good base for sightseeing, especially being near Hyde Park.

Location was great for dining, every food choice available in a few blocks, also 100ft from a main subway stop for ease of travel. Staff was informative and attentive.

The room was pretty run down, we were on the 5th floor and there was only one, two person elevator for the entire building. Which could have you waiting for 5 to 10 minutes some days. The stairs zig zagged through the buildings narrow pasage ways and took some time to negotiate. Over all good for low maintenance people who just want a place to crash and shower.

The reception area is quite nice

The room was extremely basic, the bathroom blind did not work properly so had to try fix it closed as best as possible for privacy. The hotel walls are very thin and you can hear into the next room so it isn't very private. Our friends that we booked the hotel with did not stay with us due to maintenance issues in their room, we were told about this in the early hours of the morning by an unhelpful receptionist, this should have been advised when we checked in. Therefore we feel that the honest reason had not been advised as to why they had to go to another hotel, this affected our stay there as we had plans the next day which we had to slightly change due to this disruption. The room rates are very expensive for what you get, really not worth the money you pay to stay here.

My classic single room was super clean and perfect location near two tube stations and local cafes. It made exploring the city so enjoyable!

shower pressure was really poor.